FAQ'S

• I have an issue with my order.

  Please use this contact form or email info@mylklabs.com and we will get back to you within 24 hours.

• How do I prepare your oatmeal?

  Boiling Water: Add hot water to the fill line. Stir, cover and let stand for 2-3 minutes.
  
  Microwave: Add cold water or milk to the fill line. Stir, and microwave without the lid on high for 1 minute. Watch carefully as it may boil over. Let sit for 2-3 minutes and stir well before eating.

• Can I make these as overnight oats?

  Instructions suggest making them hot but they're great as overnight oats too! Just add your milk of choice per instructions and soak overnight.

• How much added sugar per serving?

  Only 5g of organic coconut sugar in an entire cup!

• Do you use glyphosate-free oats?

  Yes! Our supplier is Glyphosate Residue Free Certified by the Detox Project. We have a complete ban of this chemical from seed to harvest on the farm.

• What allergens are in your products?

  We do not use gluten, dairy, soy, eggs, fish, shellfish, or peanuts in any of our products. However, some of our products contain Almond and Coconut and are manufactured in a facility that also processes peanuts, milk, eggs, tree nuts, wheat, and soy. Peanuts are processed in a completely separate and isolated part of the facility to prevent cross-contamination and the only nuts processed on our production line are Almonds, Coconut, and Pecans.

• Do you use organic ingredients?

  We use several organic ingredients such as coconut sugar, cinnamon, coconut shreds, and more. However, our oatmeal products are currently not organic as a whole. Rest assured, we are committed to using only the highest quality ingredients in our products.

• Can I compost the packaging?

  Yes, industrial composting sites are able to break down polyethylene coated paper cups, however, not all curbside programs can accept these items. If unsure, please check with your local curbside recycling program.

• What is the shelf-life of your products?

  Our products have a 12-month shelf life out of production. We recommend storing them in a cool, dry place.

• Where can I buy your products?

  You'll get the best price here on our website! Or, find a store near you using our store locator.

• How do I set up a wholesale account?

  Please fill out our ­­Wholesale Form or email wholesale@mylklabs.com and we’ll get back to you within a few hours.

• How long does it take for my order to ship?

  Orders normally ship within 1-3 business days and take 2-5 business days to arrive.

• How much do you charge for shipping?

  $8.99 flat fee or free shipping on orders over $50 (Cont. US)

• Do you ship internationally?

  We do! Just enter your address during checkout to calculate shipping cost. Keep in mind, international shipping may vary in cost and will take longer to receive than orders placed within the US.

If you didn’t find what you were looking for, please feel free to fill out our contact form or email info@mylklabs.com for any additional questions or concerns. We'll get back to you in 24 hrs!